Terms of Service

Last updated: January 1, 2024

These Terms of Service (“Terms”) govern your access to and use of the Collective 365 mobile application and related services (collectively, the “Service”), provided by Collective 365 FZC LLC, a company registered in Ajman, United Arab Emirates.


Company Information

Collective 365 FZC LLC
BC-890594, 26th Floor, Amber Gem Tower
Sheikh Khalifa Street, Ajman, UAE
Phone: +971 6 8088888


1. Acceptance of Terms

By downloading, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account and use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions and Payments

Certain features of the Service require a paid subscription.

Subscriptions are managed and billed through the Apple App Store or Google Play Store, depending on your device.

By purchasing a subscription, you agree to the applicable store's terms, conditions, and billing policies.

Payments are processed directly by Apple or Google. Collective 365 does not store or process your payment information.

Subscription renewals and cancellations must be managed through your App Store or Google Play account settings.

5. Community Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations;
  • Harass, abuse, or harm other users;
  • Post or share offensive, obscene, or unlawful content;
  • Attempt to gain unauthorized access to the Service or its systems.

We reserve the right to remove any content or suspend accounts that violate these Terms.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

7. Intellectual Property

All content, trademarks, logos, and intellectual property associated with the Service are owned by or licensed to Collective 365 FZC LLC. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

8. Termination

We may suspend or terminate your access to the Service, without notice, if we reasonably believe you have violated these Terms or engaged in harmful conduct. You may stop using the Service and delete your account at any time.

9. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the fullest extent permitted by law, Collective 365 FZC LLC shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the Service.

11. Indemnification

You agree to indemnify and hold harmless Collective 365 FZC LLC and its affiliates from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.

12. Changes to Terms

We may update these Terms from time to time. Any material changes will be communicated through the Service or by email. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Ajman, UAE.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Collective 365 FZC LLC
BC-890594, 26th Floor, Amber Gem Tower
Sheikh Khalifa Street, Ajman, UAE
Phone: +971 6 8088888
Email: support@collective365.com

15. User-Generated Content and Moderation

Collective 365 does not tolerate objectionable, abusive, or illegal content or behavior. Users may not post or share any material that is offensive, obscene, discriminatory, harassing, or violates applicable laws.

We provide in-app tools that allow users to report or block others who engage in such behavior. Reported content is reviewed within 24 hours, and offending content or accounts may be removed or suspended at our discretion.

Continued use of the Service constitutes agreement to these community guidelines.